Serial number activation and key obtaining

It’s required to activate the received serial number. In order to do that, the user has to follow the following link: https://eyecomtec.com/25-Activation

A page with the activation form will be opened. The user has to indicate:

User Name – the full name of the user (this name can be different than the name of the serial number owner);
User E-Mail – an email address, which will be used to link the license;
Serial Number – the serial number that was received by the e-mail address indicated during the registration process;
Hardware ID – a hardware code, which can be obtained directly in the program.

Attention! It’s really important to indicate a correct and working main e-mail address, because all technical support will be provided exclusively to this address. We kindly recommend you to check all the provided information. Mistakes in the e-mail address can be changed only once and such a change will be considered as a hardware change (in order to get more information, please check the "License hardware linking" section).

Attention! In case an expected email from EyeComTec hasn’t arrived within a reasonable period of time (usually up to 48 hours), it is recommended that users check their "Spam" folder, as the email might have been directed there in error.

Attention! Only Latin symbols can be used in order to fill this form in (A...Z, a...z)! All non-Latin symbols will be automatically filtered. E.g. the user has to write "Strasse" instead of "Straße", or "Michele" instead of "Michèle" and so on.

In versions of programs that were published starting from July 2016, the hardware code can be found in the About window, within the Hardware ID section.

Attention! The user has to check the hardware code by launching the program only on the very same computer and hard disk partition where the user is going to launch the program in future. If the user performs the activation on one computer, but wants to work on another, all program copies will work as non-registered applications and won’t be considered as properly licensed software!

After filling in all the fields of the activation form, the user has to press the button to submit the information. A new page with a key code will appear. An email containing this code will also be sent to the e-mail address that was indicated during the registration process. The user has to copy this code and save it to the folder of the program. The name of the key file has to be the same as the name of the main file of the program with the .key extension (e.g. the key for the ECTkeyboard application has to be saved as ECTkeyboard.key).

In versions of programs that were published starting from July 2016, the user has a more convenient way of key adding. The user can just copy the key code (including the following symbols " === "), paste it into a text field of the About window and press OK. The program will automatically save the key file in its folder. After that, the user has to restart the program.

Attention! If there is an old key in the program folder, it’s going to be removed and replaced with the new one. A copy of the old key will be saved as a backup file with the .bak extension. The name of this file will contain the name of the program and the date and time of saving in the YYYYMMDD-HHMMSS format (e.g. ECTkeyboard.key_20160615-130722.bak).

The registration of the user and program activation processes are considered as completed at this stage.